OB00125 – Training and development

Job Description

• Design and Develop Training Materials: Create comprehensive training modules,
  e-learning courses, and educational resources tailored to the insurance industry’s needs.
• Assessment Development: Develop effective assessments to measure trainee knowledge and skill acquisition, ensuring training effectiveness.
• Training Planning and Delivery: Plan, coordinate, and facilitate training sessions,
• workshops, and webinars, both remotely and on-site.
• Evaluate Training Effectiveness: Continuously assess and improve the quality and impact of training programs.
• Soft Skills Development: Foster soft skills like communication, problem-solving, and
  interpersonal skills among trainees.
• Documentation: Maintain records of training activities and participant progress, preparing reports and feedback for management.
• Stay Current: Stay updated with industry trends and changes to ensure training programs align with the latest industry standards.
• Adaptability: Be adaptable to changing training needs and able to pivot as necessary.

Minimum Required Qualifications

• 2-5 years of experience in a training role.
• Educational Background: A bachelor’s degree in a relevant field is preferred.
• Excellent Communication: Strong written and verbal communication skills.
• Problem-Solving: Ability to identify training needs and provide solutions.
• Adaptability: Willingness to adapt to changing work environments and schedules.
• Expertise in leading virtual training sessions, including managing group dynamics,
  encouraging participation, and maintaining engagement.
• Ability to adapt facilitation style based on the needs of the audience and the training objectives.
• Proficiency in developing and administering assessments to measure learning outcomes.
• Skills in analyzing training effectiveness using feedback, assessments, and performance
  data to make continuous improvements.
• Understanding and respecting cultural differences in a diverse virtual classroom. Ability to
• design and deliver training that is inclusive and accessible to participants from various
  cultural backgrounds.
• Should be able to multitask and work under pressure
• Tech-Savvy: Proficiency in using various training tools and software.
• Experience with Google Classroom (Preferred)